Our Dental Practice

Excellent customer service, they show they care about their patients. I walked in the office for my first appointment, starting to shake because I hadn’t eaten, right away the receptionist grabbed a juice and crackers and checked a few times to make sure I was okay. The dental assistant did the same thing, made sure I was okay, and was very kind throughout the visit. The DDS explained everything so I would understand, told me what and why she was doing things and made sure I was okay throughout the visit. I highly recommend this facility!

Let me start off by saying this place BY FAR is the best medical facility I've ever been to. That's a major compliment especially because I work in the medical field too and I have high expectations on how a facility should be ran. From the front staff to the back and to all the doctors, not one single person has shown me anything besides friendliness and professionalism. That is definitely appreciated since I had high anxiety and avoided the dentist for many years to where I finally gave in and said it's time to go in. Anywho.. from my first visit (sept 2018) to present, everything has been PERFECT! I am 6 months into my braces and everything is moving and shaping into place quickly and I am excited when the day finally comes for me to get these braces off. The process and plan with Dr Nguyen & Dr Miller is stellar and I am so happy to have them take care of me!!

From arrival to departure, my experience was excellent. Since I had foot surgery, I've been dreading going out. It's the end of the year and I needed this appointment. They've got two handicap spots and the staff were accommodating as far as navigating into, through, and out of the office. Waiting area is spatious and open. Staff were attentive and kind. Explanations of treatments were simple but thorough at the same time, you knew what to expect each step of the way. Quality of service was excellent. Environment was clean and each of their patient rooms were open and also private at the same time. They've got blankets and headphones which help make the appointment more comfortable. What's also nice is that they have incentives for children to stay cavity free (toys and such).

So I switched to this dentist because my hubby goes here and holy cow it's amazing. First off, my old dentist was like, old school. By old school, I mean old old OLD ASS school. He was good, but boy, I was confused looking at all these high tech stuff here at Smiles @ Southcenter. I go to Dr. Nguyen because my hubby really recommended her. The customer service is amazing. Once you check in, the front desk knows your name! They're super friendly. Then the assistant/staff members ask "Did you want a hot towel for your face?" or "It's a bit cold today, would you like a blanket" or "Did you want headphones so you can listen to music" etc! I guess i'm not used to all these services and friendly-ness. Anyways, Dr. Nguyen is super nice. When she had to put the needle in my gum to numb it, she made sure to do it slow so it wouldn't hurt. And she kept checking on me to make sure that I'm ok. I really appreciate that. I highly recommend this place. The staff are super friendly and the Dr's are skilled!!!!

This place is the best! I've been coming here for over ten years and have always been treated as the most important customer in the building. The staff are friendly and love to laugh,the dentists ask lots of questions and explain things well before moving forward with treatments. I don't write many reviews, but this one had to be done....ohh ya.. Plus I might win some teeth brightener! Just kidding, this place is fantastic!

Excellent customer service, they show they care about their patients. I walked in the office for my first appointment, starting to shake because I hadn’t eaten, right away the receptionist grabbed a juice and crackers and checked a few times to make sure I was okay. The dental assistant did the same thing, made sure I was okay, and was very kind throughout the visit. The DDS explained everything so I would understand, told me what and why she was doing things and made sure I was okay throughout the visit. I highly recommend this facility!